Privacy Policy

RAPID (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information, including compliance with SMS consent requirements.

1. What Personal Information We Collect

We may collect the following types of personal information when you interact with our website, forms, services, or communications:

  • Full Name

  • Email Address

  • Phone Number

  • Mailing Address

  • IP Address and browser/device information

  • Any other details you voluntarily provide via forms or messages

2. How We Use Your Personal Information

Your information may be used to:

  • Provide and manage services or products you request

  • Send updates about your orders, account, or inquiries

  • Deliver transactional or service-related SMS and email communications

  • Improve our services and website functionality

  • Comply with legal or regulatory obligations

3. Who We Share Your Personal Information With

We do not sell or share your personal information with third parties or affiliates for marketing purposes.

We may share information only with:

  • Trusted service providers (e.g., cloud hosting, payment processors) for operational purposes

  • Legal authorities if required by law

  • Internal departments (sales, support) for service delivery and customer care

4. SMS Consent and Communications

By providing your phone number and opting in to receive SMS communications from RAPID, you consent to receive service-related messages including updates and notifications.

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may opt out of SMS messages at any time by replying “STOP” or contacting us directly.

5. Data Security

We use industry-standard security technologies and practices to safeguard your personal information. While we take reasonable precautions, no digital platform can guarantee 100% security.

6. Your Rights and Choices

You have the right to:

  • Access or request a copy of your personal data

  • Request correction or deletion of your information

  • Opt out of communications at any time

Please email sales@rmrtechnologies.com to submit requests.

7. Changes to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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